Privacy Policy
PRIVACY POLICY
Last Updated: January 2026
At Ancestral Heritage Apparels, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German privacy laws.
Data Controller
Ancestral Heritage Apparels
Germany
Email:
support@ancestralheritageapparels.com
Personal Information We Collect
When you visit our website, place an order, or contact us, we may collect:
Identity Information
• Full name
• Username
• Customer account information
Contact Information
• Email address
• Telephone number
• Shipping address
• Billing address
Transaction Information
• Order history
• Payment details (processed securely through payment providers)
Technical Information
• IP address
• Browser type
• Device information
• Website usage data
Why We Process Your Data
We process personal information to:
• Fulfill orders
• Deliver products
• Process payments
• Provide customer support
• Improve website performance
• Prevent fraud
• Meet legal obligations
• Send marketing communications where consent has been given
Legal Bases for Processing
We process personal information based on:
• Performance of a contract
• Legal obligations
• Legitimate business interests
• Your consent
Data Sharing
We may share information with trusted service providers including:
• Shopify
• Payment processors
• Shipping carriers
• Marketing platforms
• Analytics providers
Information is shared only as necessary to provide services.
International Transfers
Where personal information is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with GDPR requirements.
Data Retention
Personal information will only be retained for as long as necessary to:
• Fulfill contractual obligations
• Meet legal requirements
• Resolve disputes
• Protect business interests
Your GDPR Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
Supervisory Authority
You have the right to lodge a complaint with a competent data protection authority if you believe your rights have been violated.